Shipping policy

UK delivery – complimentary insured shipping on all orders. pieces ship within 2–3 business days, and arrive within 1–2 business days once dispatched.

• International delivery – worldwide express available. duties & taxes are calculated at checkout so no hidden fees on arrival. delivery times vary by destination (typically 3–7 business days).

• Packaging & insurance – every order is fully insured in transit and presented in signature The Stroy packaging.

• Tracking – once your order ships, you’ll receive a tracking link by email or sms.

• Delays – we work with premium couriers (dhl, ups, fedex). in rare cases of delay, our client care team will update you immediately.

• Signature on delivery – required on all orders for security.